Shipping and Logistics

NUPHY HELP CENTER

Search our knowledge base for answers to common questions

Common topics:

Order Tracking

Estimated Time of Arrival (ETA)
Tracking Information Not Updating

Logistics Challenges

Missing, Damaged, or Lost Shipments
Received Only Part of Your Order
Received the Wrong Product

Information

Due to a significant increase in inquiries and weekends, response times may be longer than usual. We appreciate your patience and understanding, and our team is committed to assisting you as promptly as possible.